Our services combine analytical rigor with world class creative thinking so every solution is both imaginative and rooted in real operational performance.
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OPERATIONAL EXCELLENCE
Operational Assessments
A comprehensive review of your entire operation. We evaluate systems, staffing, workflow, guest flow, service standards, menu performance, vendor relationships, and financial structure. You receive a clear, prioritized plan that identifies what is working, what is not, and what needs to happen next to elevate performance.
P&L Analysis, Budgeting, and Forecasting
We analyze cost structure, revenue performance, labor models, margins, purchasing practices, and financial controls. We build budgets and forecasting models that give leaders a clear picture of the business and help guide confident, data informed decisions.
Menu Engineering and Revenue Optimization
We evaluate menu mix, pricing strategy, food and beverage costing, contribution margins, and profitability levers. We refine menu structure, pricing, layout, and product mix to improve guest experience and maximize revenue per cover.
Labor Modeling and Productivity Improvement
We design staffing structures that support quality and efficiency. We build labor models, scheduling practices, and cross training plans that align with business volume, guest expectations, and financial goals.
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CREATIVE DESIGN
Brand Positioning and Story Development
We help businesses articulate a clear identity grounded in story, place, and purpose. We translate that identity into naming, narrative, tone, and guest experience elements that create emotional resonance and differentiation.
Complete Menu BuildoutWe create full menus from the ground up, including culinary direction, dish development, costing, recipe systems, vendor planning, allergen and dietary structures, menu layout, staff training, and operational execution. We build menus that reflect the concept, serve the business model, and resonate with guests.
Guest Experience Design
We map the full guest journey from arrival to departure. We identify opportunities to strengthen flow, reduce friction, and elevate moments of delight. We design sensory details, service rituals, menu touchpoints, and environmental cues that create a cohesive, memorable experience.
Concept Creation and Refinement
For new builds, renovations, and repositionings, we help shape or sharpen the concept. We define the culinary direction, service style, atmosphere, programming, and operational model, ensuring the vision is compelling and financially viable.
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LEADERSHIP & BUSINESS STRATEGY
Organizational Design
We help structure teams for clarity, accountability, and sustainable performance. We create org charts, role definitions, and communication systems that empower teams to work with confidence and purpose.
Training and Leadership Development
We build training programs, SOPs, service standards, culinary systems, and leadership development pathways that support consistency and high level execution.
Culture Building
We help teams build shared purpose, strong communication, and a culture of craftsmanship, hospitality, and accountability.
Analytics and Reporting Capability
We design reporting systems that help leaders understand performance quickly and accurately. This includes KPI dashboards, labor and cost reporting, menu analytics, forecasting tools, and structured review processes. We ensure teams have the information they need to make informed decisions and track progress over time.
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ENGAGEMENT MODELS
Project Based Consulting
Targeted support for specific challenges or opportunities. Ideal for assessments, openings, financial analysis, or concept work.
Fractional Leadership
Ongoing partnership for executive level guidance without the full time cost. We act as a Strategic Culinary Director or Head of Hospitality Operations to support long term growth.
Retainer Partnerships
Consistent advisory support for businesses that want regular strategic, financial, or operational input.
One Time Diagnostic
A fast, focused evaluation of current performance with a clear roadmap for improvement.